2012 Stakeholder Report
Leaving a legacy and creating a sustainable future

Our Governance


Governance Our ethical principles

  1. Honesty and Integrity - "We act with honesty and integrity.”
    1. We are straightforward and honest in our professional and business relationships.
    2. We are truthful about the services we provide, the knowledge we possess, and the experience we have gained.
  2. Professional Behaviour – "We operate within the letter and the spirit of applicable laws."
    1. We comply with professional standards and applicable laws and regulations.
    2. We avoid any action that may discredit our firms or our professions.
    3. We strive not only tdwhat is legal, but alswhat is right.
  3. Competence – "We bring appropriate skills and capabilities tevery client assignment."
    1. We understand that the public and our clients expect our work tmeet high professional standards
    2. We use due care tensure that client needs are matched with Deloitte personnel whhave the competence required for their assignments.
  4. Objectivity – "We are objective in forming our professional opinions and the advice we give."
    1. We dnot allow bias, conflict of interest, or undue influence of others toverride our professional judgments.
    2. We address differences of opinion and handle them constructively and professionally.
  5. Confidentiality – "We respect the confidentiality of information.”
    1. We prohibit disclosure of information tanyone inside or outside our firms without the legal or professional right tknow.
    2. We dnot misuse information of our clients, our firms, or our people for personal advantage or for the benefit of third parties
  6. Fair Business Practices – "We are committed to fair business practices.”
    1. We receive fees that reflect the value of services provided and responsibilities assumed, and are considered fair and reasonable by our clients.
    2. We respect our competitors and dnot compete unfairly.
  7. Responsibility to Society – "We recognise and respect the impact we have on the world around us.”
    1. We take our role in society seriously and dnot cause intentional harm.
    2. We support contributions tthe communities where we operate.
  8. Respect and Fair Treatment – "We treat all our colleagues with respect, courtesy, and fairness."
    1. We understand the impact that our individual behaviour has on our firms, our colleagues, and society, and always work ttake responsible action.
    2. We encourage and value the diverse mix of people, viewpoints, talents, and experiences found at Deloitte.
    3. We are fair in our behaviour and our policies promote equal opportunity for all.
  9. Accountability and Decision-making – "We lead by example, using our shared values as our foundation."
    1. We recognise that we are role models and that we set behavioural standards for our professions and each other.
    2. We make decisions based on our shared values and expect our leaders and colleagues tdthe same.
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